We’re preparing for the next step…
Monday 19th July will see the start of our next step towards the “new normal”, which will undoubtedly present a whole new set of challenges!
During the next phase of lifting restrictions, our number one priority is the safety of our clients and our team. While we are very much looking forward to returning to a more relaxed way of working, we are also very aware that our primary duty of care is the continued safety of our clients and our team.
As from July 19th we have adapted our “Visiting the Salon Guidelines”. Our salons will not be operating at full capacity as we maintain social distancing. Our stylists will be encouraged to wear masks where appropriate, and be regularly tested. Extra cleaning measures will continue, sanitising points will remain and NHS Track and Trace will continue to be available for clients if they wish to check in.
Our aim is to continue to provide a safe environment for our clients, so as restrictions are lifted, we will continue to monitor the situation to ensure everyone feels comfortable and safe. Despite having to take these measures, it is important to us that you are still able to relax and enjoy your visit and we will ensure you receive the best possible service, afterall our aim is for you to leave our salon looking totally gorgeous and feeling revitalised!
It is becoming apparent that the ‘track and trace’ isolation policy could impact our staffing levels over the next few weeks, so in an effort to keep things moving in the right direction, we would appreciate it if you could help us by being as considerate as possible to other clients and our team as we progress through this next phase.
Our revised guidelines are set out below which will hopefully answer any questions you have about visiting our salons as from 19th July.
COVID-19 POLICY
If you have symptoms of Covid-19, please do not come to the salon, instead please contact the salon by telephone as soon as possible so that we can reschedule your appointment.
VISITING THE SALON – GUIDELINES
Before you visit our salon, please be reminded of the following:
• Please arrive on time for your appointment.
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• We would prefer you to wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are able to provide complimentary hot beverages, or bottled water, or you can bring your own.
• As from 19th July we will be able to provide magazines, or you can bring a your own, or a book we also have free WIFI too!
• Please keep your personal belongings with you at all times and only bring the bare essentials with you into the salon.
• We are aiming to go contactless and prefer card payments, although cash is being accepted.
• For those of you who would prefer to visit us when the salon is quieter, or if you have any other concerns about the latest guidance and procedures, please do get in touch.
Finally we would like to send you our heart felt thanks for your continued support and as always, we look forward to welcoming you to our salons this summer.
Love from Des, Tracie and the FA Creative Team xxx
We’re switching it up!
We hope you are all keeping safe and well and enjoying the fabulous weather while it lasts!
Just a quick update to let you know that Creative Stylist, Paula, will now be based at our Sudbury Salon and Senior Stylist, Ugne (May), has moved back to our Colchester Salon.
Our on-line booking system has been updated accordingly and we apologise for any inconvenience caused.
If you need to contact us, our details are below.
Sudbury Salon: 25 North Street, Sudbury, Suffolk CO10 1RB
Tel: 01787 310031
Colchester Salon: 37 Head Street, Colchester, Essex CO1 1NH
Tel: 01206 547333
Email: info@fatalattractionhairdesign.co.uk
We look forward to seeing you again soon.
With love from
Des, Tracie & the FA Creative Team xx
It’s time to spring into summer and feel good!
As the restrictions are gradually being lifted this week and life begins to feel a bit more normal, (even though the weather feels more like April!), it is still essential to make time to focus on your own wellbeing – to pause, relax and feel GOOD.
At Fatal Attraction we look forward to welcoming you back to our salon, to brighten your day and make you look and feel totally gorgeous!
While times remain very challenging for everyone right now, the FA Creative Team continues to work hard to ensure your visit is enjoyable and relaxing. Safety is our main priority and we are therefore working with a maximum of 4 stylists in our salons, in line with the latest guidance. All equipment, chairs and basins are cleaned and sanitised in between clients, so you can sit back, relax and rest assured you are in safe hands.
Our complimentary refreshments will be offered during your hair service, from our delicious cappuccinos to calming herbal teas – it’s time to enjoy life’s little luxuries that keep us smiling and make us happy!
SKIN TESTS
Just a quick reminder that due to our latest industry and government guidance regarding Covid-19 and the vaccination programme, we are required to skin test everyone who is having a colour or chemical treatment at least 48hrs prior to their appointment, so please pop into the salon to have this done.
LET’S STAY SAFE!
When you enter the salon a QR code is displayed for you to scan if you have the new NHS covid 19 test & trace app on your mobile phone. Alternatively your contact details will be taken and passed to the NHS if required.
VISITING GUIDELINES
As a reminder, please see the safety guidelines for your visit to the salon below.
• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• You must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are now able to provide hot beverages and bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.
For those of you who would prefer to visit us when the salon is quieter, or if you have any other concerns about the new procedures, please do get in touch.
BOOKING & CANCELLATION POLICY
Our on-line booking system is back up and running. Please note we will be taking a 50% deposit and you will receive either an email or text notification confirming your appointment. If you would prefer to give us a call to discuss your requirements, that’s absolutely fine too!
Your hair appointment at Fatal Attraction is reserved specifically for you. We’d therefore appreciate it if you could kindly notify us 48 hours in advance if you wish to cancel or reschedule an appointment.
If you have symptoms of Covid-19, please do not come to the salon, instead please telephone the salon as soon as possible so that we can reschedule your appointment.
Please be reminded that due to Covid19 we are having to charge a 50% deposit when booking in the event your appointment is cancelled. Unfortunately we are no longer able to accept walk in appointments or fill cancellations. We will therefore hold your deposit for when you are able to make a future appointment.
Remember to follow us on Facebook & instagram. Like, share and comment on your favourite posts.
Love from Des, Tracie & the FA Creative Team xx
We’re so happy to be back!
WELCOME BACK!
It’s been lovely to welcome so many of you back to our salons.
We have been extremely busy rescheduling appointments and working through our waiting list – we’ve managed to contact most of you however if we haven’t yet been in touch, please give us a call:
Colchester (01206) 547333 or for Sudbury (01787) 310031
Or email us info@fatalattractionhairdesign.co.uk
We are also re-opening our on-line booking system from 1st May.
SKIN TESTS
As part of the latest industry advice, we will also require everyone having a colour treatment to be re-skin tested at least 48 hours prior to your appointment. Please note no appointments will be permitted without a skin test due to new Health & Safety regulations regarding Covid-19. Please read through the following information which explains why…
COVID-19 AMENDMENT
Contracting COVID-19 or receiving the COVID-19 vaccination is classed as a medical change. As COVID can be asymptomatic and with the rollout of the vaccination programme we must skin test ALL clients before their first hair colour treatment from lockdown.
You must have another skin test if you have tested positive for COVID-19 or had a COVID vaccination since your last colour, as this may impact your risk level of having a reaction.
If you have had a COVID vaccination, you will need to wait at least TWO WEEKS after, before we perform a skin test, just in case a reaction presents itself and the cause can be determined.
A ‘Skin Test’ (hair colour) must be booked as close as possible to your scheduled treatment, but at least 48hrs before. Contracting or having a vaccination for COVID-19 means we have to carry out a new skin test. Keeping the time period between your skin test and scheduled treatment close reduces the likelihood of having to reschedule your appointment.
BOOKING / CANCELLATION POLICY
We will be taking £20 deposits on all appointments to secure your booking, so please have your card ready for your payment when calling!
If you book on-line you will be asked for a 50% deposit.
Please note, should you need to change or cancel your appointment we will require at least 48 hours’ notice. Please view our full cancellation policy on our website.
IN-SALON GUIDELINES
In order to work within the latest government restrictions, we will continue to work with reduced staff, following social distancing. Please wear a mask at all times while in our salon, to ensure we keep you and our staff safe, unless you are exempt for medical reasons (please advise us prior to your visit).
Please be kind and patient with our team; they are doing their very best working under difficult conditions to make you all feel and look amazing. Should you however have any concerns please contact Tracie Webb by emailing info@fatalattractionhairdesign.co.uk
We have really appreciated all your kind messages of support throughout this very challenging time and thanks once again for your patience and understanding.
Love from
Des, Tracie & the FA Creative Team xxx
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