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Colchester & Sudbury Hairdressers for Men, Women & Children.

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Take time to pause, relax and feel good

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As the days are getting colder and darker, it is essential to make time to switch off from work and technology to pause, relax and feel GOOD. At Fatal Attraction we will offer you a warm welcome this Autumn to brighten your day!

While times are very challenging for everyone right now, the FA Team continues to work hard to ensure your visit is enjoyable and relaxing. Safety is our main priority and we are therefore working with a maximum of 4 stylists in our salons, in line with the latest guidance. All equipment, chairs and basins are cleaned and sanitised in between clients, so you can sit back, relax and rest assured you are in safe hands.

Creature comforts
We are pleased to announce our complimentary refreshments can now be served while you enjoy your hair service, from our delicious cappuccinos to calming herbal teas – it’s the small things in life that make us happy!

Birthday celebrations
This year we are celebrating our 31st birthday! I know, we can’t believe it ourselves – time has flown by so quickly. Thank you so much for your continued support, this means so much to us all. It’s been a tough year but its also been a very rewarding one. We might not able to hug each other, but we have certainly felt the love and support since we were able to reopen the salons in July. Our wonderful, kind and caring team have been outstanding and professional throughout this pandemic, and a HUGE thank you goes out to all of you who have taken time to write reviews, recommend your family and friends, it’s a big part of Fatal Attraction’s success.

Thank You Special Offer – Worth £10
As a reward for your friendship, kindness and loyalty, we would like to offer you a complimentary bespoke booster treatment with a relaxing head massage worth £10.
Available with all services Monday to Friday throughout November. Please quote “FA Treat” when booking.

Wish Upon a Star
With Christmas less than 2 months away we have some great gift ideas to get your shopping underway. So why not shop local and take the stress away! There’s a wide variety of gifts to suit all budgets, from gift vouchers to hair self-care sets. Or there’s the Ultimate gift for that someone special, the beautiful Wish Upon A Star GHD Limited edition collection. We will also be offering £20 off all GHD stylers and dryers until 14th November, while stocks last!!

Let’s all play are part in keeping everyone safe
When you enter the salon a QR code is displayed for you to scan if you have the new NHS covid 19 test & trace app on your mobile phone. Alternatively your contact details will be taken and passed to the NHS if required.

VISITING GUIDELINES
As a reminder, please see the safety guidelines for your visit to the salon below.
• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• You must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are now able to provide hot beverages and bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

Cancellation policy
Your hair appointment at Fatal Attraction is reserved specifically for you. We’d therefore appreciate it if you could kindly notify us 48 hours in advance if you wish to cancel or reschedule an appointment.
If you have symptoms of Covid-19, please do not come to the salon, instead please telephone the salon as soon as possible so that we can reschedule your appointment.
Please be reminded that due to Covid19 we are having to charge a 50% deposit when booking in the event your appointment is cancelled. Unfortunately we are no longer able to accept walk in appointments or fill cancellations. We will therefore hold your deposit for when you are able to make a future appointment.

For those of you who would prefer to visit us when the salon is quieter, or if you have any other concerns about the new procedures, please do get in touch.
Our revised on-line booking system has been very successful, however if you would prefer to give us a call to discuss your requirements, that’s absolutely fine too!

Remember to follow us on Facebook & instagram. Like, share and comment on your favourite posts.

Happy Halloween!
Love from Des, Tracie & the FA Team xx

Welcome to our new normal

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WELCOME TO OUR NEW NORMAL!


It’s been lovely to see you all over the past couple of months and we have enjoyed receiving your feedback on how safe you feel while visiting our salon.

Just to remind you, face masks are now compulsory for everyone in salon and our team are on hand to ensure you are as comfortable as possible during your time with us.
Our full service menu has returned, along with discounts for Students, Pensioners, and NHS staff who will receive 10% off all services from Monday to Thursday.

SPECIAL OFFERS FOR SEPTEMBER

25% off Keratin Smoothing Treatments
Prices start from £150, saving £37.50, now only £112.50

For those of you who can finally enjoy some ‘me time’ after the kids have returned to school, or those who need a fresh trim for returning to work, we are here to make you look and feel fantastic.

We have some exciting offers this month with a FREE gift with any purchase of Copyright Care products, the brand which we have all fallen in love with! It’s also the perfect time to treat yourself and to stock up on your favourites.

PUTTING YOUR HEALTH FIRST
We have introduced SOS treatments with all bleach services to ensure we put the health of your hair first. Our priority is to offer quality hairdressing in a safe environment. Sadly it looks like we’re going to have to continue with the current working restrictions for the foreseeable future. With less staff in salon in order that you are socially distanced from the other clients and also having to allow extra time to ensure everything is sanitised between appointments, it has had a massive impact on how we normally work. However we feel it’s right to continue this way and in view of this, please note that although we have not applied our annual price increase, we will be applying a 10% PPE charge on all services.

CANCELLATION POLICY
Please be reminded that due to Covid19 we are having to charge a 50% cancellation fee as we are no longer able to accept walk in appointments or fill these appointments.

OPENING HOURS COLCHESTER
Monday 9am – 6pm
Tuesday 9am – 5pm
Wednesday 9am – 7pm
Thursday 8am – 5pm
Friday 8am – 6pm
Saturday 8am – 5pm
Every third Sunday 9am – 4.30pm

OPENING HOURS SUDBURY
Monday 9am – 6pm
Tuesday 9am – 7pm
Wednesday 9am – 7pm
Thursday 8am – 5.30pm
Friday 8am – 6pm
Saturday 8am – 5pm
Every other Sunday 9am – 4.30pm

VISITING GUIDELINES
As a reminder, please see the safety guidelines for your visit to the salon below.

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• You must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

If you have any concerns about visiting the salon, please get in touch and we will be happy to discuss the new arrangements and guidelines with you.

Love from the FA Team xx

Here’s a selection of our latest makeovers

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It’s already been a month since we’ve re-opened and it’s been lovely to see so many of you back at the salon for your post lockdown makeovers. The FA Team is really pleased to see a large number of clients making follow up appointments too, as it’s important to keep your hair in great shape and condition during the summer months.

Updated Policy
As from 8th August, in accordance with the latest government guidelines, it will be mandatory for clients to wear face masks inside our salons. We will of course keep you posted of any changes as we receive further updates, and we should just like to reiterate the safety of our clients and team at Fatal Attraction the number one priority.

Social Distancing
Currently we are restricting the number of chairs in our salon to 4 (down from 10) in order to comply with the 2m social distancing. At the end of August we will be reviewing this policy together with our services and prices in accordance with the latest government guidelines and advice from our industry experts. Because we have to allow extra time for each client to sanitise the chairs and equipment, we are working extended hours to make sure we can fit everyone in for their post lockdown appointments. For those of you who would prefer to visit when the salon is quieter, or if you have any other concerns about the revised treatments, new procedures and pricing (published on our website), please do get in touch. Our revised on-line booking system has been very successful, however if you would prefer to give us a call to discuss your requirements, that’s absolutely fine too!

Since 4th July, in order to compensate for the loss of business until we were able to re-open, we have not been able to offer our usual discounts and our prices have increased. We have already and will continue to offer NHS workers 20% off all services and during August we will also be offering a “Back to School” kids special offer, please see the voucher below.

Customer Feedback
We have recently received a large number of positive and informative reviews from clients about their experiences at our salons, and we really appreciate this feedback. It helps us to make improvements to ensure our customers receive the best possible service when they visit during these challenging times.

As a reminder, please see the safety guidelines for your visit to the salon below.

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• From 8th August you must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

Thanks so much for taking on board all these changes and we look forward to seeing you again very soon.
Love from the FA Team x

 

As a thank you to the NHS we will continue to offer NHS Staff 20% off all services 7 days a week.

Please note our Pensioner’s and Student discounts will return in September.

 

It’s lovely to be back!

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It’s so lovely to be back – it seems such a long time since we last saw you at our Colchester and Sudbury salons. Thank you all so much for your patience and support.

It’s been wonderful to start seeing our clients for their post lockdown makeovers! Our Creative Stylists have been really excited to be working on so many restyles and colour changes. We’ve also been super impressed with how you’ve all managed your hair during the past 3 months.

Your feedback has been amazing and much appreciated, we knew we had a challenge ahead and we had no idea of how busy it would be. We are so sorry for anyone we have missed, as you are all very important to us. As well as ensuring the safety of our team and clients for your return, our other main task was to reschedule all cancelled appointments (due to the lockdown), before we could open our diaries for new bookings.

We are now open for all bookings and we encourage you wherever possible to use our online booking service at www.fatalattractionltd.com, or pre-book your next appointment at your visit, as our phone lines have been extremely busy. Unfortunately at this time we are not always able to leave our customers to answer the phone. Please leave a message and we will get back to you as soon as possible or you can email us at info@fatalattractionhairdesign.co.uk. We are constantly learning and growing and appreciate any feedback you have to improve our services during these challenging times.

Please see below for our temporary opening hours for August, and check out our new client journey to ensure you have a relaxing and safe visit.

Love from the FA Team xx

Opening Hours Colchester
Mon: 8am – 7pm
Tues: 8am – 7pm
Weds: 8am – 7pm
Thurs: 8am – 5pm
Fri: 8am – 7pm
Sat: 8am – 5pm
Sun: 9am – 4.30pm

Opening Hours Sudbury
Mon: 8am – 7pm
Tues: 8am – 8pm
Weds: 9am – 7pm
Thurs: 8am – 5pm
Fri: 8am – 7pm
Sat: 8am – 5pm
Sun: 9am – 4.30pm

There’s just a few things to remember when you visit the salon:

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• Please bring a mask, however we do have these available.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

We’re so excited to welcome you back

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We’ve been really busy this week, contacting clients who missed appointments during the lockdown to reschedule appointments. For those of you who we haven’t spoken to directly, please check your voicemail or text messages. However if you haven’t received a call from us yet, you can contact the salon on Friday 3rd July, as our stylists will be available to take your calls, discuss your requirements and take bookings.

Our on-line booking system is also up and running – however you will need to make sure you select the correct service and time that is required. If you are unsure or if you have any other queries, please phone the salon, where a member of our team will be able to discuss your requirements and recommend the service and will book this for you.

There’s just a few things to remember when you visit the salon:

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• Please bring a mask, however we do have these available.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

We’re really excited to be welcoming you back as from Saturday 4th, to pamper you and make you feel and look totally gorgeous again!!

Love from the FA Team xx