Fatal Attraction Hair Design HomepageFatal Attraction Hair Design

Colchester & Sudbury Hairdressers for Men, Women & Children.

Welcome to our new normal

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WELCOME TO OUR NEW NORMAL!


It’s been lovely to see you all over the past couple of months and we have enjoyed receiving your feedback on how safe you feel while visiting our salon.

Just to remind you, face masks are now compulsory for everyone in salon and our team are on hand to ensure you are as comfortable as possible during your time with us.
Our full service menu has returned, along with discounts for Students, Pensioners, and NHS staff who will receive 10% off all services from Monday to Thursday.

SPECIAL OFFERS FOR SEPTEMBER

25% off Keratin Smoothing Treatments
Prices start from £150, saving £37.50, now only £112.50

For those of you who can finally enjoy some ‘me time’ after the kids have returned to school, or those who need a fresh trim for returning to work, we are here to make you look and feel fantastic.

We have some exciting offers this month with a FREE gift with any purchase of Copyright Care products, the brand which we have all fallen in love with! It’s also the perfect time to treat yourself and to stock up on your favourites.

PUTTING YOUR HEALTH FIRST
We have introduced SOS treatments with all bleach services to ensure we put the health of your hair first. Our priority is to offer quality hairdressing in a safe environment. Sadly it looks like we’re going to have to continue with the current working restrictions for the foreseeable future. With less staff in salon in order that you are socially distanced from the other clients and also having to allow extra time to ensure everything is sanitised between appointments, it has had a massive impact on how we normally work. However we feel it’s right to continue this way and in view of this, please note that although we have not applied our annual price increase, we will be applying a 10% PPE charge on all services.

CANCELLATION POLICY
Please be reminded that due to Covid19 we are having to charge a 50% cancellation fee as we are no longer able to accept walk in appointments or fill these appointments.

OPENING HOURS COLCHESTER
Monday 9am – 6pm
Tuesday 9am – 5pm
Wednesday 9am – 7pm
Thursday 8am – 5pm
Friday 8am – 6pm
Saturday 8am – 5pm
Every third Sunday 9am – 4.30pm

OPENING HOURS SUDBURY
Monday 9am – 6pm
Tuesday 9am – 7pm
Wednesday 9am – 7pm
Thursday 8am – 5.30pm
Friday 8am – 6pm
Saturday 8am – 5pm
Every other Sunday 9am – 4.30pm

VISITING GUIDELINES
As a reminder, please see the safety guidelines for your visit to the salon below.

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• You must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

If you have any concerns about visiting the salon, please get in touch and we will be happy to discuss the new arrangements and guidelines with you.

Love from the FA Team xx

Here’s a selection of our latest makeovers

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It’s already been a month since we’ve re-opened and it’s been lovely to see so many of you back at the salon for your post lockdown makeovers. The FA Team is really pleased to see a large number of clients making follow up appointments too, as it’s important to keep your hair in great shape and condition during the summer months.

Updated Policy
As from 8th August, in accordance with the latest government guidelines, it will be mandatory for clients to wear face masks inside our salons. We will of course keep you posted of any changes as we receive further updates, and we should just like to reiterate the safety of our clients and team at Fatal Attraction the number one priority.

Social Distancing
Currently we are restricting the number of chairs in our salon to 4 (down from 10) in order to comply with the 2m social distancing. At the end of August we will be reviewing this policy together with our services and prices in accordance with the latest government guidelines and advice from our industry experts. Because we have to allow extra time for each client to sanitise the chairs and equipment, we are working extended hours to make sure we can fit everyone in for their post lockdown appointments. For those of you who would prefer to visit when the salon is quieter, or if you have any other concerns about the revised treatments, new procedures and pricing (published on our website), please do get in touch. Our revised on-line booking system has been very successful, however if you would prefer to give us a call to discuss your requirements, that’s absolutely fine too!

Since 4th July, in order to compensate for the loss of business until we were able to re-open, we have not been able to offer our usual discounts and our prices have increased. We have already and will continue to offer NHS workers 20% off all services and during August we will also be offering a “Back to School” kids special offer, please see the voucher below.

Customer Feedback
We have recently received a large number of positive and informative reviews from clients about their experiences at our salons, and we really appreciate this feedback. It helps us to make improvements to ensure our customers receive the best possible service when they visit during these challenging times.

As a reminder, please see the safety guidelines for your visit to the salon below.

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• From 8th August you must wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

Thanks so much for taking on board all these changes and we look forward to seeing you again very soon.
Love from the FA Team x

 

As a thank you to the NHS we will continue to offer NHS Staff 20% off all services 7 days a week.

Please note our Pensioner’s and Student discounts will return in September.

 

It’s lovely to be back!

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It’s so lovely to be back – it seems such a long time since we last saw you at our Colchester and Sudbury salons. Thank you all so much for your patience and support.

It’s been wonderful to start seeing our clients for their post lockdown makeovers! Our Creative Stylists have been really excited to be working on so many restyles and colour changes. We’ve also been super impressed with how you’ve all managed your hair during the past 3 months.

Your feedback has been amazing and much appreciated, we knew we had a challenge ahead and we had no idea of how busy it would be. We are so sorry for anyone we have missed, as you are all very important to us. As well as ensuring the safety of our team and clients for your return, our other main task was to reschedule all cancelled appointments (due to the lockdown), before we could open our diaries for new bookings.

We are now open for all bookings and we encourage you wherever possible to use our online booking service at www.fatalattractionltd.com, or pre-book your next appointment at your visit, as our phone lines have been extremely busy. Unfortunately at this time we are not always able to leave our customers to answer the phone. Please leave a message and we will get back to you as soon as possible or you can email us at info@fatalattractionhairdesign.co.uk. We are constantly learning and growing and appreciate any feedback you have to improve our services during these challenging times.

Please see below for our temporary opening hours for August, and check out our new client journey to ensure you have a relaxing and safe visit.

Love from the FA Team xx

Opening Hours Colchester
Mon: 8am – 7pm
Tues: 8am – 7pm
Weds: 8am – 7pm
Thurs: 8am – 5pm
Fri: 8am – 7pm
Sat: 8am – 5pm
Sun: 9am – 4.30pm

Opening Hours Sudbury
Mon: 8am – 7pm
Tues: 8am – 8pm
Weds: 9am – 7pm
Thurs: 8am – 5pm
Fri: 8am – 7pm
Sat: 8am – 5pm
Sun: 9am – 4.30pm

There’s just a few things to remember when you visit the salon:

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• Please bring a mask, however we do have these available.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

We’re so excited to welcome you back

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We’ve been really busy this week, contacting clients who missed appointments during the lockdown to reschedule appointments. For those of you who we haven’t spoken to directly, please check your voicemail or text messages. However if you haven’t received a call from us yet, you can contact the salon on Friday 3rd July, as our stylists will be available to take your calls, discuss your requirements and take bookings.

Our on-line booking system is also up and running – however you will need to make sure you select the correct service and time that is required. If you are unsure or if you have any other queries, please phone the salon, where a member of our team will be able to discuss your requirements and recommend the service and will book this for you.

There’s just a few things to remember when you visit the salon:

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• Please bring a mask, however we do have these available.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

We’re really excited to be welcoming you back as from Saturday 4th, to pamper you and make you feel and look totally gorgeous again!!

Love from the FA Team xx

We’re going the extra mile for you

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The team at Fatal Attraction, is going above and beyond to ensure all safety measures are in place, so we are “Covid Secure” and ready for re-opening the salon on 4th July.

We are currently in the process of contacting all our clients who had appointments booked during lockdown to reschedule and talk through the changes in our procedures and our revised services.

For those of you emailing us to book appointments, please bear with us, we will get in touch with you soon as soon as possible – we have simply been inundated with messages and we are gradually working our way through them.

At the moment we are waiting for our new on-line booking system to go live and we shall contact you again very soon, once this is up and running. Please note when booking appointments on-line we will require a 50% deposit. You can check out our revised cutting and colour lockdown menus here on our website – please scroll down for further details. 

We mentioned in our last email that we have a new post lockdown guide to which cutting and colouring services you need to book, so your stylist has the correct time allocated for your hair. If you are unsure of how long you will need for your appointment, don’t worry our stylists can discuss your requirements and advise you accordingly. We will be operating the reduced service menu and extra hours for July and August to start with, and this will be reviewed in accordance with the latest Government guidance.

Please be aware that if you have coloured your hair during the lockdown, or if it has been 6 months since your last visit, we will need to do a skin test 48 hours prior any colour service, and we will invite you in prior to your appointment.

For clients who are high risk or booking appointments for children, our stylists will contact you to make sure we allow enough time for you and to let you know when the salon is quieter.

Before your appointment we will be contacting you either by text or email with our safety information guide, so you can be fully prepared for your visit. Please rest assured that all equipment and chairs will be sanitised inbetween each appointment, to ensure that you and our team are safe. We need to allow extra time on all services for sanitation and will only be operating with a maximum of 4 stylists working at any one time, to ensure you have a safe and relaxing experience with us.

It’s not much longer to wait and we’ll update you regarding our on-line booking system availability very soon.

Thank you for your patience and understanding. 

The FA Team x