Fatal Attraction Hair Design HomepageFatal Attraction Hair Design

Colchester & Sudbury Hairdressers for Men, Women & Children.

We’re so excited to welcome you back

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We’ve been really busy this week, contacting clients who missed appointments during the lockdown to reschedule appointments. For those of you who we haven’t spoken to directly, please check your voicemail or text messages. However if you haven’t received a call from us yet, you can contact the salon on Friday 3rd July, as our stylists will be available to take your calls, discuss your requirements and take bookings.

Our on-line booking system is also up and running – however you will need to make sure you select the correct service and time that is required. If you are unsure or if you have any other queries, please phone the salon, where a member of our team will be able to discuss your requirements and recommend the service and will book this for you.

There’s just a few things to remember when you visit the salon:

• Please, please, please arrive on time for your appointment!!
• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.
• Please bring a mask, however we do have these available.
• Hand sanitiser is available when you enter and leave the salon.
• You will be taken to your designated chair by your stylist on arrival.
• We are unable to provide hot beverages, however we can supply bottled water, or you can bring your own.
• Due to hygiene reasons, we are not able to provide magazines, so please bring a your own, or a book and don’t forget we have free WIFI too!
• Please keep your personal belongings with you and only bring the bare essentials into the salon.
• Please note we are aiming to go contactless and prefer card payments, although cash is being accepted.

We’re really excited to be welcoming you back as from Saturday 4th, to pamper you and make you feel and look totally gorgeous again!!

Love from the FA Team xx

We’re going the extra mile for you

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The team at Fatal Attraction, is going above and beyond to ensure all safety measures are in place, so we are “Covid Secure” and ready for re-opening the salon on 4th July.

We are currently in the process of contacting all our clients who had appointments booked during lockdown to reschedule and talk through the changes in our procedures and our revised services.

For those of you emailing us to book appointments, please bear with us, we will get in touch with you soon as soon as possible – we have simply been inundated with messages and we are gradually working our way through them.

At the moment we are waiting for our new on-line booking system to go live and we shall contact you again very soon, once this is up and running. Please note when booking appointments on-line we will require a 50% deposit. You can check out our revised cutting and colour lockdown menus here on our website – please scroll down for further details. 

We mentioned in our last email that we have a new post lockdown guide to which cutting and colouring services you need to book, so your stylist has the correct time allocated for your hair. If you are unsure of how long you will need for your appointment, don’t worry our stylists can discuss your requirements and advise you accordingly. We will be operating the reduced service menu and extra hours for July and August to start with, and this will be reviewed in accordance with the latest Government guidance.

Please be aware that if you have coloured your hair during the lockdown, or if it has been 6 months since your last visit, we will need to do a skin test 48 hours prior any colour service, and we will invite you in prior to your appointment.

For clients who are high risk or booking appointments for children, our stylists will contact you to make sure we allow enough time for you and to let you know when the salon is quieter.

Before your appointment we will be contacting you either by text or email with our safety information guide, so you can be fully prepared for your visit. Please rest assured that all equipment and chairs will be sanitised inbetween each appointment, to ensure that you and our team are safe. We need to allow extra time on all services for sanitation and will only be operating with a maximum of 4 stylists working at any one time, to ensure you have a safe and relaxing experience with us.

It’s not much longer to wait and we’ll update you regarding our on-line booking system availability very soon.

Thank you for your patience and understanding. 

The FA Team x

We have some exciting news!

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We are so pleased to announce we will be opening our salon on Saturday 4th July.

Things will be a little bit different when we go back to the salon, but all of this will be communicated to you before your appointment. We are so excited to be back and thank you so much for your loyalty and continued support during the lockdown – we’ve really missed you and can’t wait to see you soon.

We’ll update you very shortly to let you know when our diaries are up and running and ready to take your bookings. We have new Health & Safety guidelines in place for us to be able to operate safely and we will inform you of our new procedures, so that you know what to do before your visit.

We will be working 7 days a week, with extended hours so we can accommodate you all.

COLCHESTER SALON REVISED OPENING HOURS

Monday: 8am – 7pm
Tuesday: 8am – 7pm
Wednesday: 8am – 7pm
Thursday: 8am – 5pm
Friday: 8am – 7pm
Saturday: 8am – 5pm
Sunday: 9am – 4.30pm

SUDBURY SALON REVISED OPENING HOURS

Monday: 8am – 7pm
Tuesday: 8am – 8pm
Wednesday: 9am – 7pm
Thursday: 8am – 5pm
Friday: 8am – 7pm
Saturday: 8am – 5pm
Sunday: 9am – 4.30pm 

As it has been at least 3 months since your last visit and we have new working restrictions, we will reschedule any clients who had appointments booked during lockdown asap, then we will open our online booking for those who want to make appointments. We will encourage you where possible to use our online booking system, as we are being inundated with emails and our phone lines are going mad!! Please bear with us while we get prepared, we will be in touch very soon. 

We have a new post lockdown guide to which services you will need to book, so your stylist has the correct time allocated for your hair. We will be operating a reduced service menu and extra hours for July and August to start with, which will be reviewed in accordance with the latest Government guidance.

Please note we need to allow extra time on all services for sanitation and will only be operating with a maximum of 4 stylists working at any one time, to ensure you have a safe and relaxing experience with us.

Anyone who has coloured their hair during the lockdown, or if it has been 6 months since your last visit, we will need to do a skin test 48 hours prior any colour service, but don’t worry, we will invite you in prior to your appointment.

As hairdressers, we often go the extra mile and change services when needed or upgrade to something extra, but sadly at the moment our stylists will have a set time with you for your appointment and will not able to change services on the day or meet all your requirements if you arrive late for your appointment. We are doing our utmost to ensure our systems run as smoothly as possible, so please take time to look at our post lock down cut and colour menus by scrolling down to the next post.

Don’t worry if you need our stylists’ recommendation on which service you will need, they will be available to offer help and advice via video consultations, so we can prepare you for your visit. The most important thing is that we allow enough time for your requirements, which will depend on the condition, thickness and length of your hair and managing your expectations, so you have a relaxing experience. 

We will be encouraging contactless payments where possible and taking deposits on all new bookings. Please note our cancellation policy is 48 hours prior to your appointment unless you show symptoms of coronavirus or have been asked to self isolate, then you will need to tell us at the earliest time possible so we can re-arrange your appointment.

Thank you so much for your patience and understanding – we’re really looking forward to seeing you soon.

We hope to have our diary ready to take bookings within the next few days and aim to invite clients in for skin tests from the beginning of next week.

Des, Tracie & the FA Team x

Countdown to re-opening

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Following revised guidance, we are now preparing to open from 4th July onwards. 

Please note this is a provisional date, we are waiting for final confirmation and we’ll contact you as soon as we have a definite date. Until then we are not able to take bookings.

Rescheduling missed appointments…

When we are permitted to do so, we shall be rescheduling bookings for those clients who had to miss their appointments during the lockdown. For those clients wishing to book but didn’t have an appointment, please don’t worry, we will contact you as soon as we can.

Our new salon experience…

We want to update you with the changes we have made to make our salon and team “Covid secure” so you can rest assured, knowing you’re in safe hands. Although it will be different, we aim to make your visit as relaxing and enjoyable as possible. 

• To accommodate the backlog of appointments, we shall be opening 7 days a week and late evenings. Our team will be working on a split shift / rotational basis.

• We have created more space within the salon, to ensure social distancing measures are adhered to wherever possible.

• We will allow an extra 15 minutes between appointments so we can sanitise the chairs and equipment.

• There will be a limited service menu due to time restrictions. So if for example you want a complete restyle cut and colour, we may have to split this over two appointments. Further details will follow soon.

• Due to the extra precautions we are taking, there maybe a small temporary “Covid secure” surcharge to cover extra time needed inbetween appointments and the cost of PPE and regular deep cleaning, which will be reviewed in line with the latest guidance.

Salon etiquette…

• Appointments must be booked in advance,  as we are not able to cater for walk ins at present.

• Only the person booking the appointment may enter the salon.

• We will have dedicated times for families, the elderly or anyone at higher risk to visit the salon, when it will be quieter. 

• We will provide bottled water, unfortunately we cannot offer hot drinks at the moment.

• Please only bring the bare essentials with you and avoid bringing in bulky shopping bags etc.

• Sadly we are not able to offer magazines, but you are welcome to bring your own, or a book and we also have free wifi.

Wish you were here…

We’ll be in touch again shortly, to update you of when we can take bookings, together with further details about visiting our salon. We can’t wait to welcome you back and to make you feel and look fantastic!

In the meantime, stay safe.

Love from the FA Team xx

We’re sending you our heart felt thanks

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During the lockdown the Team at Fatal Attraction has been busy working behind the scenes, making preparations to adapt both our salon layouts to comply with the latest guidelines and recommendations, ready for when we are able to re-open.

We wanted to let you know that we are doing our utmost to ensure that all health and safety protocols are adhered to. All our staff have completed an on-line Covid-19 infection control course, to ensure that our clients and stylists can be kept as safe as possible.

When we are permitted to do so, we shall be rescheduling bookings for those clients who had to miss their appointments during the lockdown and we will keep you fully informed in due course of the arrangements we are making to take new bookings. For those clients wishing to book but didn’t have an appointment, please bear with us during this time, we will answer all enquiries as soon as we can.

We’ll be in touch again soon with an update, following Sunday’s announcement by the Prime Minister.

In the meantime we hope you are able to enjoy this Friday’s 75th Anniversary VE Day celebrations and make the most of the lovely weather, but more importantly please stay safe. 

Love from The FA Team xx