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Award-Winning Colchester Hair Salon for Men, Women & Children.

We’re preparing for the next step…

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Monday 19th July will see the start of our next step towards the “new normal”, which will undoubtedly present a whole new set of challenges! 

During the next phase of lifting restrictions, our number one priority is the safety of our clients and our team. While we are very much looking forward to returning to a more relaxed way of working, we are also very aware that our primary duty of care is the continued safety of our clients and our team.

 

As from July 19th we have adapted our “Visiting the Salon Guidelines”. Our salons will not be operating at full capacity as we maintain social distancing. Our stylists will be encouraged to wear masks where appropriate, and be regularly tested. Extra cleaning measures will continue, sanitising points will remain and NHS Track and Trace will continue to be available for clients if they wish to check in.

 

Our aim is to continue to provide a safe environment for our clients, so as restrictions are lifted, we will continue to monitor the situation to ensure everyone feels comfortable and safe. Despite having to take these measures, it is important to us that you are still able to relax and enjoy your visit and we will ensure you receive the best possible service, afterall our aim is for you to leave our salon looking totally gorgeous and feeling revitalised!

It is becoming apparent that the ‘track and trace’ isolation policy could impact our staffing levels over the next few weeks, so in an effort to keep things moving in the right direction, we would appreciate it if you could help us by being as considerate as possible to other clients and our team as we progress through this next phase.

 

Our revised guidelines are set out below which will hopefully answer any questions you have about visiting our salons as from 19th July.

 

COVID-19 POLICY

If you have symptoms of Covid-19, please do not come to the salon, instead please contact the salon by telephone as soon as possible so that we can reschedule your appointment.

VISITING THE SALON – GUIDELINES

Before you visit our salon, please be reminded of the following:

• Please arrive on time for your appointment.

• If you arrive early, please wait outside the salon, socially distanced and wait to be invited in.

• We would prefer you to wear a mask in the salon, so please remember to bring this with you. We do have these available should you forget.

• Hand sanitiser is available when you enter and leave the salon.

• You will be taken to your designated chair by your stylist on arrival.

• We are able to provide complimentary hot beverages, or bottled water, or you can bring your own.

• As from 19th July we will be able to provide magazines, or you can bring a your own, or a book we also have free WIFI too!

• Please keep your personal belongings with you at all times and only bring the bare essentials with you into the salon.

• We are aiming to go contactless and prefer card payments, although cash is being accepted.

• For those of you who would prefer to visit us when the salon is quieter, or if you have any other concerns about the latest guidance and procedures, please do get in touch.

 

Finally we would like to send you our heart felt thanks for your continued support and as always, we look forward to welcoming you to our salons this summer.

Love from Des, Tracie and the FA Creative Team xxx

We’re sharing the love

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The greatest compliment you can give us as your hair stylists is to tell others.

Simply write a review on facebook, google or via our website reviews and you’ll be entered into our competition with a chance to win a fabulous colour makeover. Now that’s something to look forward to!! The winner will be selected at random on 30th April 2020.

Love from Des, Tracie & the FA Team xx

We hope you’re keeping well

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Thank you for all your wonderful messages of support and we hope you are keeping well during this difficult time.

With your appointment postponed and the weeks passing by, you may be tempted to cover hair regrowth using box dye. However our message to you is embrace your roots! 

Please don’t use box dye and these are the reasons why…
1. We don’t want you to do something that you may regret later!
2. It could end up costing you a lot more to have it corrected.
3. Everything we choose for your hair is specifically for you.
4. We consider your natural level of “black, dark brown, blonde” and we choose the hydro peroxide to achieve the correct levels of lift and coverage of white hair.
5. There is an undertone to your hair that we either enhance or neutralise, and we don’t always use the chosen colour to achieve the chosen colour!

There’s a lot of science behind colouring hair and it takes 3 years just to learn the basics! This is literally touching the surface without going into hair type, texture, sensitivity and elasticity.

We can recommend color wow root touch up, which covers regrowth and grey hair. This is available online at Marks & Spencer for £28.50 plus delivery. As this is not a permanent colour, it washes out and will not cause damage to your hair. Alternatively a scarf or baseball cap can be worn as a quick cover up, so hang on in there, we’ll be here when this is all over!

Keep your eyes open for our upcoming posts, as Des will be sharing some great tips and ideas on how to transform the condition of your hair while at home. We’ll also be in touch again soon with further details of our colour makeover competition.

Stay safe, love from

Des, Tracie and the FA Team xx