It’s been lovely to welcome so many of you back to our salons.
We have been extremely busy rescheduling appointments and working through our waiting list – we’ve managed to contact most of you however if we haven’t yet been in touch, please give us a call:
Colchester (01206) 547333 or for Sudbury (01787) 310031
Or email us firstname.lastname@example.org
We are also re-opening our on-line booking system from 1st May.
As part of the latest industry advice, we will also require everyone having a colour treatment to be re-skin tested at least 48 hours prior to your appointment. Please note no appointments will be permitted without a skin test due to new Health & Safety regulations regarding Covid-19. Please read through the following information which explains why…
Contracting COVID-19 or receiving the COVID-19 vaccination is classed as a medical change. As COVID can be asymptomatic and with the rollout of the vaccination programme we must skin test ALL clients before their first hair colour treatment from lockdown.
You must have another skin test if you have tested positive for COVID-19 or had a COVID vaccination since your last colour, as this may impact your risk level of having a reaction.
If you have had a COVID vaccination, you will need to wait at least TWO WEEKS after, before we perform a skin test, just in case a reaction presents itself and the cause can be determined.
A ‘Skin Test’ (hair colour) must be booked as close as possible to your scheduled treatment, but at least 48hrs before. Contracting or having a vaccination for COVID-19 means we have to carry out a new skin test. Keeping the time period between your skin test and scheduled treatment close reduces the likelihood of having to reschedule your appointment.
BOOKING / CANCELLATION POLICY
We will be taking £20 deposits on all appointments to secure your booking, so please have your card ready for your payment when calling!
If you book on-line you will be asked for a 50% deposit.
Please note, should you need to change or cancel your appointment we will require at least 48 hours’ notice. Please view our full cancellation policy on our website.
In order to work within the latest government restrictions, we will continue to work with reduced staff, following social distancing. Please wear a mask at all times while in our salon, to ensure we keep you and our staff safe, unless you are exempt for medical reasons (please advise us prior to your visit).
Please be kind and patient with our team; they are doing their very best working under difficult conditions to make you all feel and look amazing. Should you however have any concerns please contact Tracie Webb by emailing email@example.com
We have really appreciated all your kind messages of support throughout this very challenging time and thanks once again for your patience and understanding.
Des, Tracie & the FA Creative Team xxx